Terms and conditions

1. Información General

This website is operated by GRUPO HOTELERO EL MIRADOR SAS, located at Calle la 70 vía al mar Arboletes, identified with NIT 900643828, and contact email reservas@hotelelmiradordearboletes.com. By accessing this website and/or purchasing any of our products or services, you agree to be bound by the following terms and conditions.

2. Uso del Sitio Web

2.1 Acceso

Access to the site is free. However, to make purchases, you must be of legal age and have the legal capacity to enter into contracts.

2.2 Cuenta de Usuario

You may create a personal account. You are responsible for maintaining the confidentiality of your password and for all activities carried out through your account.

3. Productos y Servicios

3.1 Disponibilidad

The products/services displayed are subject to availability. We reserve the right to withdraw products or change prices without prior notice.

3.2 Precios

All prices are expressed in COLOMBIAN PESOS and include taxes where indicated.

4. Pagos

Payments can be made through Wompi. We reserve the right to refuse a purchase if the payment is not approved.

5. Envíos y Entregas

We ship to Colombia. Estimated delivery times are indicated at the time of purchase.

6. Devoluciones y Reembolsos

We accept returns within [Number of refund days] days after delivery, provided the product is unused and in its original packaging.

7. Propiedad Intelectual

All website content (texts, images, logos, designs, software) is the property of GRUPO HOTELERO EL MIRADOR SAS and may not be copied without authorization.

8. Protección de Datos Personales

The personal information you provide will be treated in accordance with our Privacy Policy. We comply with Law 1581 of 2012 of Colombia.

9. Responsabilidad

We are not responsible for indirect damages or losses resulting from the use of the site or products purchased.

10. Modificaciones

We reserve the right to update these Terms at any time. We recommend reviewing them periodically.

11. Ley Aplicable y Jurisdicción

This contract is governed by the laws of the Republic of Colombia. Any dispute will be resolved by the courts of Colombia.